Trying to print from your phone but getting a frustrating “Printer Not Found” error? Don’t worry — it’s a common issue on both iOS and Android devices. This step-by-step guide will help you quickly solve mobile printing connection problems.
Also check out our guide on How to Print from Your Phone (iOS/Android) – Quick Guide.
🧠 Common Reasons Why Your Phone Can’t Find the Printer
Printer and phone are on different Wi-Fi networks
The printer is in sleep mode or turned off
Mobile device needs firmware or app updates
Incorrect app or print service is being used
The printer is too far from the router or device
📲 Fix on Android Devices
✅ 1. Check Wi-Fi Network
Go to Settings > Wi-Fi on your phone
Make sure it’s the same network your printer is connected to
✅ 2. Use the Correct App
Install your printer’s official app:
HP: HP Smart
Canon: Canon PRINT
Epson: Epson iPrint
Brother: Brother iPrint&Scan
Open the app → Tap “Add Printer” → Follow on-screen steps.
✅ 3. Enable Default Print Service
Go to Settings > Connected Devices > Printing
Turn on Default Print Service or Mopria Print Service
Tap “Add Printer” and scan the network
✅ 4. Restart Devices
Restart your Android phone and printer
Also reboot your Wi-Fi router if necessary
🍏 Fix on iPhone (iOS)
✅ 1. Use AirPrint-Supported Printer
Go to Apple’s AirPrint list to confirm your printer is compatible.
✅ 2. Check Network Connection
Go to Settings > Wi-Fi
Confirm you’re on the same Wi-Fi as the printer
✅ 3. Reboot Devices
Power off and restart your iPhone and printer
Try turning the printer off for 30 seconds, then back on
✅ 4. Try a Printer App
Even if AirPrint fails, official apps often work better:
Download the official app from App Store
Use QR or Bluetooth to connect directly
🔒 Additional Fixes (Both Devices)
Update printer firmware using brand’s app or desktop utility
Check router settings: Disable “AP isolation” or “Guest mode”
Move printer closer to router
Try connecting via Wi-Fi Direct or Bluetooth, if supported
🧪 Test with Another Device
Try connecting the printer from another phone or laptop. If it doesn’t work, the issue is likely with the printer or Wi-Fi, not your mobile device.
🟢 Final Tip: Reinstall the App or Print Service
If all else fails:
Delete and reinstall your printing app
Reset network settings on your phone (last resort)
🎯 Conclusion
“Printer Not Found” can be solved 95% of the time with simple network checks and app resets. Mobile printing is easy — once your devices are correctly connected and speaking the same wireless language.
Also check out our guide on Printer Troubleshooting Tips 2025 – Fix Common Issues Fast